Introduction
Who We Are
Welcome to Fannatickets! We are a ticketing and merchandise sales platform dedicated to enhancing the experience of event-goers and fans. Through our platform, mobile apps, and services, we enable event organizers to create, promote, and sell tickets and merchandise, and we enable consumers to discover and purchase tickets and related products.
Fannatickets's offerings are available online through our main website fannatickets.com, mobile applications, social media, and various subdomains collectively referred to as "Fannatickets Properties" or our "Platforms".
In this Privacy Policy, "Organizer" refers to those using our Services to organize events and sell merchandise. "Consumer" refers to individuals who use our Services to purchase tickets and merchandise. Together, Organizers and Consumers are referred to as "Users", "you", or "your".
Fannatickets Inc., is a Canadian corporation based in Hamilton, Ontario, Canada ("Fannatickets," "us," "we," or "our").
For any questions regarding this policy or privacy concerns, please contact us at info@fannatickets.com.
Purpose of the Policy
This Privacy Policy outlines how Fannatickets Inc. ("Fannatickets") collects, uses, maintains, and discloses information collected from users (each, a "User") of the fannatickets.com website and associated applications ("Site"). This policy applies to the Site and all Services as defined in our Terms of Service ("TOS") offered by Fannatickets Inc.
Information Collection
Personal Identification Information
This Privacy Policy outlines our handling practices for personal information collected from Users on or through our Services. We are committed to protecting your privacy and managing your personal information transparently.
Fannatickets may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, financial information, as well as other personal identification information.
Users may, however, visit our Site anonymously. Fannatickets will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging with the Site, or purchasing or utilizing Services.
Usage Data
Fannatickets automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and timestamps.
Cookies
Fannatickets uses cookies and similar tracking technologies. Please see our Cookie Policy for details.
How We Use Your Information
Provide and Maintain Services
Fannatickets uses your personal information to operate, maintain, and improve our website and services, including processing transactions and providing customer support.
Communicate with Users
Fannatickets may use Users' contact information to send you important updates, newsletters, and promotional materials. You can opt out of receiving marketing communications at any time
Personalization
Fannatickets may use Users' information to tailor our services and content to their preferences and interests.
Information Sharing
With Consent
We do not share your Personal Data with third parties without your consent, except as necessary to provide our Services or as required by law.
Service Providers
Fannatickets may share Users' information with third-party service providers who help us operate our website, process payments, or provide other services on our behalf.
Legal Requirements
We may disclose your Personal Data if required by law or if we believe it is necessary to protect our rights or the safety of our users.
Data Security
We implement security measures to protect your data from unauthorized access and accidental loss. However, no security system is impenetrable, and we cannot guarantee the security of our databases.
Access and Control of Your Data
You have the right to access, update, or delete your Personal Data. Please contact us at info@fannatickets.com to make such requests.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through direct communication.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@fannatickets.com.