PLATFORM UPDATES: IMPORTANT INFO FOR PROMOTERS & VENUES

April 22 2024

Dear Promoters, Venues and (partners)! 

We have some important updates so we can better help you promote your shows and events. 

First, I’d like to say thank you for the support and feedback over the past year as we continue to build our platform. We’re happy to say that we’ve been able to hear you and find solutions for many of the obstacles we’ve overcome so far. The Fannatickets platform gets closer to our end goal every week, largely due to the feedback provided by you and our engaged event attendees – so thank you very much!

I’d like to update you on some Standard Operating Procedures we’re implementing moving forward! 

Some of you may have noticed that we have already begun sending our daily ticket counts. Please continue to give us feedback on this. In the weeks to come, this will be instrumental to our goals of helping you sell more advanced tickets. 

As we approach self-serve, it would help us immensely if you started using our show/event input forms. We’ve added new fields that allow Promoters to input Payee details in order to be sure we can continue to payout the same day.

The updated form can be found here: https://fannatickets.com/sell-tickets

We’ve also added a field to include poster art. This will help us be able to post your event much faster with less error. We’ve made sure it’s just as easy for you to use this form on both desktop or handheld devices. 

Don’t worry! You’re not losing your agent or representative. This will allow us more time to help individualize marketing campaigns in ways of content, mailing lists (coming soon) and integrated campaigns. 

Lastly, in the weeks to come we will be automating your payouts. There is now an additional field in our “Submit Your Event” section that allows you to choose whether you’d like to be paid via PayPal or E-Transfer. 

We know this will come in handy for those of you dealing with international tour managers. 

In the days to come we will only be accepting events through this form, which most of you have found to be a more efficient form of service already. All shows submitted through our “Submit Your Event” forms are sent to our entire staff, so we’ll be able to service your needs much quicker. 

Again, the link can be found here: https://fannatickets.com/sell-tickets 

We’ve also taken on a social media manager so your events will be posted in a much more timely manner and a more efficient time of day. Our social media manager is informed the second we publish a show, and your event will be put into Que. Don’t stress, we’ll still keep sharing your content and PLEASE keep it coming. 

We want to be the promoting partners you deserve. 

Again, we thank you so much for your support and patience thus far. We couldn’t do this without you.

Yours, Ben Rispin Co-Founder of Fannatickets.com 

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